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How to get or submit node logs without UI access

If you cannot access the MystNode UI, you can still retrieve logs or submit an issue directly from your system.

A
Written by Adine
Updated today

Get node logs (Linux)

To export logs from the node service:

sudo journalctl -u mysterium-node.service > node.log

This will save logs to a file named node.log in your current directory.

You can then share this file with support via email, chat or community channels.

Submit issue via API (no UI required)

You can report an issue directly from your node using the local API.

Basic command

curl -X POST --data '{"description":"Your issue here"}' localhost:4050/feedback/issue

Example

curl -X POST --data '{"email":"[email protected]","description":"Node is not visible on discovery even though it shows as online and receives test sessions"}' localhost:4050/feedback/issue

  1. email is optional but recommended

  2. description should clearly explain the issue

Notes

  1. The API runs locally on port 4050, so this must be executed on the same machine as the node

  2. Make sure the node service is running before submitting the request

  3. Logs provide more context, so include them when possible

Related Articles
Reporting an issue
Node UI management
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