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Troubleshooting | MystNodes Help Center
Troubleshooting your node service
How to get/submit your node logs if there is no access to the application interface/UI?
Find or view node logs
Every time I reboot a host, I see unneeded firewall rules
I suspect that my firewall blocks access, what to do?
I suspect that my hosting provider blocks ports, what to do?
In logs I see client's attempts, but it does not fully connect
Routers without UPnP capability
Why does my Node show as Offline on the Nodes List?
The onboarding flow did not work, how to claim my node?
Node Statuses explained
When your node is behind a Port Restricted Cone/Symmetric NAT
When your Docker container is running on a VPS hosting and it's behind a Port Restricted Cone NAT
When your node is behind the Mobile Router (extra tips)
Checking for double NAT
TUN device errors and troubleshooting
Forgot MystNodes passwordReset Your MystNodes Password
Firewall (iptables) configuration
Reporting an issue
Manual port forwarding
UPnP or NAT-PNP support
My node is not displayed in Mobile or Desktop apps
Node service restart
Troubleshoot connection (monitoring failed) issues
Myst Nodes - How to Change NAT Status - WindowsNetwork Configuration Issues - Strict NAT
Why my node is offline?
How to troubleshoot your DNS settings (Windows, MacOS, Linux)
Myst Nodes - How to Change NAT Status - MacOSNetwork Configuration Issues - Strict NAT